Throughout the company, we are committed to protecting the privacy and the correct use of the personal data we process. This policy describes how we may process such data and users' rights over their personal data on this website and, where applicable, any of its sub-domains.
In the event of any conflict or dispute regarding the interpretation of these conditions, as well as any other matter relating to the services of this website, the applicable jurisdiction and regulations shall be Spanish, while the competent courts shall be those of Bilbao.
Please read this policy carefully and make sure you understand and agree with it before accessing or using any of our services or providing us with your personal data and, if you do not agree with it, do not use this website or its services or provide us with your data. By accessing this site, using any of its services or providing us with your data, we will understand this as a clear affirmative action by which you give us your consent to process your data for the purposes indicated below.
If you are already a customer, you have provided them to us off-line when requesting our services, in order to be able to maintain the contractual relationship with you.
If you have provided the data to us through this website, we collect information, for example, when you access the site, when you fill in any forms that require personal data, when you upload information or content, or when you communicate with us directly.
We may process and record such uses, and related information, either independently or with the help of third-party services, including through the use of "cookies" (You can learn more about cookie settings in different browsers by clicking here) and other tracking technologies.
When you voluntarily submit your personal data, you warrant that you are entitled to provide this information and that the information is true, accurate, current, non-confidential and does not violate any contractual restrictions or third party rights.
You are responsible for keeping your data correct and up to date, and METEO FOR ENERGY disclaims all liability in the event of failure to do so.
With regard to other people's data, you must respect their privacy and take special care when publishing their personal data. We remind you that as a user you can only consent to the processing of your personal data, but not those of third parties and that the communication of data of third parties constitutes a transfer of personal data.
In the event that you provide personal data of third parties, it is your responsibility to have their prior and express consent to use and communicate them to us and you are responsible for informing them of the inclusion of their data in our files.
The publication of data of third parties without their consent may infringe, in addition to the regulations on data protection, the right to honour, privacy or self-image of said third parties, rights whose protection is governed by the provisions of Organic Law 1/1982, of 5 May, on the civil protection of the right to honour, personal and family privacy and self-image.
We may process them for different purposes, for example:
In the event that you are a current or potential customer to manage your order.
To maintain contact and communication with you, manage the contractual and/or commercial relationship, including after-sales and warranty services, management and invoicing of the services and/or products requested.
If you are just a user of our website, and you are not yet a customer, to manage the requests you make to us on-line in the case of providing us with your curricular data or sending us your CV, contacting you and managing the selection processes that we carry out.
To offer you products and services in accordance with your interests; to improve your user/customer experience; to further develop, personalise and improve our services, in accordance with users'/customers' common or personal preferences, experiences and difficulties we may develop a "business profile", based on the information provided, but we will not make automated decisions based on such a profile.
In both cases to maintain contact and communication with you, to carry out opinion and/or satisfaction surveys and to send you information about our activities, products and/or services (including advertising and/or commercial communications for the purposes of art. 21 LSSICE 34/2002).
The personal data provided will be kept for a period of 6 years from the termination of the contractual relationship, in the case of customers, and as long as you do not request their deletion if you are a mere user of the website. Even after these periods have elapsed, we may keep them, limiting their processing, solely for the fulfilment of legal obligations and/or the exercise or defence of claims.
The legal basis that legitimises us to process your data is the contract (commercial, administrative, labour, purchase, sale, provision of services) existing between the parties if you are a current or potential customer, or, for example, the request you have made to us through our website in the case of being a mere user of the same.
In addition, we have a legitimate interest, derived from the relevant and appropriate relationship that you have with us as a customer, user of our website, in processing your data for the purposes of maintaining and managing it:
These purposes are compatible with the initial purpose for which we initially collected your data (to manage contact and communication with you and maintain the relationship that unites us) but, in any case, the provision of your data for these purposes is always voluntary and your interests, rights or freedoms will always prevail over our legitimate interest, so if you ask us to delete and stop processing your data for these purposes, we will do so, and we may keep them blocked for the formulation, exercise or defence of claims.
If you have provided us with sensitive data subject to special protection, the legitimacy to process them is your express consent. You give us this consent unequivocally when you provide us with your data, and this is considered to be a clear affirmative act that expresses this consent.
The data will be disclosed to other companies for internal administrative purposes, including processing customers' personal data.
We notify you that the data you provide may be communicated to third parties for purposes directly related to the legitimate functions of the transferor and transferee, such as:
Public Administration bodies to which there is a legal obligation to communicate data (tax administration, social security bodies, labour inspection, etc.), Notaries, Registries, Mutual Insurance Companies, Courts or Tribunals, Lawyers, Solicitors, Experts, etc., said communication will always be made for the fulfilment of purposes directly related to the legitimate functions of the transferor and transferee.
To banks for the management of collections and payments.
We use American companies such as Microsoft, the provider of the Office and Windows applications. We have chosen this company because it is a member of the Privacy Shield agreement, which means that it is obliged to comply with equivalent requirements to the European ones in terms of data protection so that the level of protection of your personal data is not impaired. The Privacy Shield agreement is a legally binding and enforceable instrument between the EU and the US and is considered by the European Commission to provide adequate safeguards for the protection of data subjects' personal data. You can access Microsoft's privacy policy on its website.
In any case, by accepting this data protection policy you expressly and unequivocally authorise the communication of your data to this company, knowing that this involves an international transfer of data to a country outside the European Economic Area and giving your unequivocal consent to such transfer.
Your comments posted on our social media profiles may be published on our website, as well as the photograph included in those comments.
In the event that the User provides personal data of third parties to be beneficiaries of the services, he/she declares to have the prior and express consent of the same to communicate them to us and is responsible for communicating to all of them the inclusion of the same in our files.
The user undertakes to enter accurate, current and truthful data so as not to mislead the recipients of the information, as well as not to impersonate other users by using their registration data for the different services and/or contents of the website.
Right of access: You can ask us what personal data we are processing and even request a copy of the data.
Right of rectification: You can ask us to rectify inaccurate personal data or complete incomplete personal data, including additional declarations.
Right to deletion (right to be forgotten): You can ask us to delete your personal data when: it is no longer necessary for the purposes for which it was collected, you withdraw your consent, there has been unlawful processing of your personal data or in compliance with a legal obligation.
Right to limitation of processing: You can ask us to limit the processing of your data, in which case we will only keep them for the exercise or defence of claims.
Right to data portability: You can ask us to return your personal data (to you or a notified third party) in a structured, commonly used and machine-readable format.
Right to object: You may object to processing your data if such processing is based on the data controller's legitimate interest or is for advertising purposes.
To exercise these rights, you may send a written and signed request to BigDa Solutions S.L., Albert Einstein 15, of 129-131, Parque Tecnológico de Álava- Miñano, 01510 Álava, enclosing a copy of your National Identity Card. In case of modification of your data, you must notify it to the same address, declining all responsibility for the company in case of not doing so.
Once we have received any of the above requests, we will reply to you within a maximum of 10 days.
You have the right to complain to the Spanish Data Protection Agency. If you would like more information about the rights you can exercise and request model forms for exercising your rights, you can visit the website of the Spanish Data Protection Agency, www.agpd.es.
The personal data processed by BigDa Solutions S.L. comes directly from the data subject.
Alava Technological Park
Albert Einstein 44, of.306
01510 Vitoria-Gasteiz (Spain)
Phone: +34 945 771 085
Email: info@bigdasolutions.com
