BIGDA SOLUTIONS, S.L. is committed to protecting the privacy and the correct use of the personal data that we process and that you provide to us, both online on this Website and, where applicable, any of its sub-domains and through offline channels.
Please read this policy carefully and ensure you understand and agree with it before sending us your personal data. If you do not agree with it, please do not use this Website, its services or provide any information.
By accessing this Website, using any of its services or sending us any of your personal data, whether offline or online, we will take it as an explicit acceptance by which you give us your consent (when such consent is required) to process your data for the purposes set out below.
BIGDA SOLUTIONS, S.L.
CIF: B16711467
Dirección: C/Albert Einstein, 44, office 306, 01510 Vitoria-Gasteiz, (Alava), Spain
Phone: 945 771 085
E-mail: info@bigdasolutions.com
a) Collection from the interested person themselves
Suppose you are a customer (current or potential) or a user of our Website. In that case, you had provided your data either online or offline when you first requested information or connected us about our products and services. You may also have given us your data in person if you have visited our facilities or attended a fair or an event organised by BIGDA SOLUTIONS, S.L.
By providing us with your data, we assure you that you are authorised to do so and that the information is accurate, current and does not infringe any contractual restrictions or third-party rights. You are responsible for keeping your data and profile correct and up to date, and BIGDA SOLUTIONS, S.L. declines all responsibility in the event or any data incorrections. Under no circumstance you can impersonate other people and users using their access and registration data for the Website’s services and contents.
b) Automatic collection through Website browsing
When you visit our Website, we collect information through cookies and other tracking and web analytics technologies such as Google Analytics or Hotjar. This means that data is sent from your browser to our server to optimise our services and improve your user experience. This data may be automatically collected and sorted by us or by third-partieson our behalf. You can find more information in our Cookies Policy.
c) Third-party data subject's referral
Your data may not have been provided to us directly by you but by a third-party with whom we world, and to whom you have previously provided your data. For example, publicly owned records, our commercial network or distributors (after supplying your data to some of our sales representatives), reports from credit and solvency companies, etc.
Also, by accepting this Privacy Policy, and when applicable, by your express consent, you authorise BIGDA SOLUTIONS, S.L. to request from third-parties the data necessary to fulfil the provision of services.
d) Diclosure by the interested party of data from third-parties
Concerning other people’s data, you must respect their privacy by taking special care when communicating or publishing their data. Only the data subject may authorise the processing of their personal data. The publication of data by third-parties without their consent may infringe, in addition to data protection regulations, the rights to honour, privacy or privilege to the self-image of such third-parties.
If you provide us with data from third-parties, it is your responsibility to obtain their prior and express consent to use them, and you must let them know about processing that we will carry out with their data. By accepting this Privacy Policy, we can assure you that you have the authorisation for such provision, excluding us from any liability in the event of any claim by the person concerned.
Las categorías de datos que tratamos pueden ser:
The data you provide us with, as well as all data generated in the course of our commercial relationship, or this Website browse may be processed by us following different purposed and on different legitimate grounds:
a) Contrac agreement
To maintain contract and communication, manage the contractual and commercial relationship with you to manage and invoice the services provided.
b) Consent
c) Lawful interest
The provisions of the requested data is mandatory as it is essential to formalise and maintain the contractual or pre-contractual relationship and to comply with the legal obligations deriving from the same. If you do not provide this data, we will not be able to provide the service derived from said relationship.
When the legitimation is based on consent, you may withdraw such consent at any time by sending us an email at info@bigdasolutions.com. This withdrawal does not condition the processing of your data for the rest of the purposes above described.
Suppose the processing of your data is based on our legitimate interests. In that case, we consider it to be proportionate and to have a minimal impact on your privacy. Still, your interests, rights and freedoms will always prevail over our legitimate interests, so if you do not want us to process your data for the purposes, please send us an email to info@bigdasolutions.com, and we will do so.
We will keep the personal data you provide for as long as the contractual, pre-contractual or commercial relationship is maintained and, once terminated, as long as the person concerned does not request its deletion. Even if deletion is asked for, we may keep them for as long as necessary and limit their processing solely to:
Comply with the legal and contractual obligations to which we are subject during the legal periods foreseen for the prescription of any liability on our part and the exercise or defence of claims arising from the relationship maintained with the data subject.
In line with the above criteria, the deletion of personal data, whether in digital or paper records, may be carried out, at the organisation’s discretion, depending on logistical needs and storage space that make it advisable to delete information or documentation.
We inform you that the data you provide may be communicated to third-parties for the fulfilment of purposes directly related to the legitimate functions of the transferor and transferee, such as:
BIGDA SOLUTIONS, S.L. does not currently carry out any international data transfers, nor do we use service providers outside the European Union who may have access to personal data. However, if, in the future, an international transfer is necessary to provide the services, or we decide to hire foreign suppliers, we will, in any case, choose companies that provide sufficient guarantees that the data processing is legitimate.
In any case, by accepting this data protection policy, you explicitly and unequivocally authorise data communication to these companies, knowing that this could involve international transfer data to a country outside the European Economic Area and giving unequivocal consent to such transfer.
Using Whatsapp IM
If we provide you with an instant messaging app to facilitate communication with you, please use it responsibly; read its privacy policy and set it up according to your preferences before sending information containing personal data via instant messaging.
Although these types of instant messaging applications can be helpful in certain circumstances, we remind you that the information you post online is accessible to many people, known or unknown. Therefore, there is a risk to your privacy and that of others.
We recommend that you do not provide personal, private, or intimate information you wish to keep confidential through this means, as there are safer ways to do so. We cannot be held responsible for the operation and availability of the service as it is not provided by us but by third-parties.
Use of social media
Users can join the organisation’s pages or groups on different social platforms. Please note that unless your details are requested directly by the organisation (e.g. to answer queries in a private setting), your details will belong to the relevant social network. Users are therefore advised to carefully read the terms and conditions of use and privacy policies of the given social network and to ensure that they send their preferences regarding processing their data.
Website-embedded social media characteristics
Our services may include certain social media features and widgets, such as “Connect to Facebook” connectors, the “like” button, the “share” button or other standard social media interactive mini-features. We are not responsible for the proper functioning of these.
Social media terms of use
Please keep in mind that if you choose to participate, publish or share content through our official page on a social media platform, this content will be public, and it is your sole responsibility to ensure that this content meets the legal requirements.
You can prevent your personal data associated with such participation appearing by configuring your privacy settings or by pseudonymisation of your data (such as, for example, by using a nickname or an alias).
We remind you that, concerning other people’s data, you must respect their privacy, taking special care when communicating or publishing their personal data. Only the data subject may authorise the processing of their personal data.
The user may only publish on this page or on our official page on social networks, personal data, photographs and information or other content whose ownership and property belongs to them or for which they have the third-party authorisation. If you provide us with our public data or third-parties, you are responsible for obtaining their prior express consent to use, communicate, and post them to us. It is your responsibility to inform them of the processing of their data by us or of their publication by you. The publication of data by third-parties without their consent may infringe, in addition to data protection regulations, the rights to honour, privacy or the right to privacy of such third-parties.
In any case, we may remove any content published by the user from this Website and our social network pages when we detect that it has violated current legislation, as indicated in the Privacy Policy.
Social networks are not hosted directly on our services. Your interactions with them are governed by the policies and not ours. Please read the privacy policies of those social networks for detailed information about the collection and transfer of personal data, your rights and privacy.
You may, where appropriate, exercise your rights of access, rectification, deletion, limitation and opposition to their processing, as well as other rights, at the postal address or email address indicated at the beginning of this Privacy Policy; in both cases by written and signed request attaching a copy of your ID card or passport or another valid document that identifies you. If you modify your data, please notify us at the same address, and this entity declines all responsibility in the event of failure.
Once we have received any of the requests, we will respond to you within the legally established deadlines. You can complain to the Spanish Data Protection Agency. If you would like more information about the rights you can exercise and to request model forms for exercising your rights, you can visit the Spanish Data Protection Agency website, www.aepd.es.
